If you’re not happy with an item, you can return it for a refund or exchange up to 14 days upon receipt or until January 5th latest as per the policy below.
Returns allowed up to 14 days upon receipt. Please email firstname.lastname@example.org for a return authorization (RA). Returns must be in original packaging with all labels still attached. Customers will be responsible for the shipping fees on returns.
- Ship the item with the RA number to us up to 14 days upon receipt.
- After your return is received in our warehouse, it can take up to 7 business days to be processed. Once your refund is issued, we will send you an email to let you know your return has been completed.
Some important details:
- You’re responsible for return shipping charges. (Please note we can’t accept C.O.D packages.) We do not provide a return shipping label. You can use any carrier you’d like.
- The initial shipping cost are non-refundable.
- Protect yourself by using an insured and trackable shipping method. Remember to record your tracking number.
Upon receipt of your return it can take up to 7 business days for it to be inspected and processed. Once refunded it may take up to two billing cycles to appear on your statement, depending on your credit company. If you requested an exchange, once it ships it will be delivered in approximately 6 business days.
Brainstream is a family business and creates „one of a kind” high-quality products. Never the same thing different color, always a new concept that has not been around before. Always creative products, which solve a problem and make people smile. Therefore, Brainstream items are great talk-abouts and make perfect Christmas gifts and stocking stuffers. From nature inspired products for your home to clever timers for your kitchen. You won’t have seen this before.
Great stuff for your kitchen, from timers to sink drying racks. Get your eggs right with BeepEgg. Never under- or overboil your egg again. Plays three tunes for soft, medium and hard boiled.
Let chef Al Dente get your pasta right. Same concept. Boil him with your pasta and wait for the tunes to play. Organize your sink with dripline. Say goodbye to damp rags hanging over your faucet.
Bring the outdoors in. Unique items, inspired by nature, made for your home. Mountain peak shaped, handcrafted knives. Each blade is shaped by famous peaks of American mountains regions. From Colorado to the American East. Mountain trip memories shaped into a high-quality product. Relax yourself with our soothing nature sound boxes and create calm moments during the everyday grind.
Let there be light. Brighten the dark inside of your purse or bag with our sensor driven lights. As soon as you touch it, the light illuminates for 10 seconds, so you’ll find what you’re looking for.